Do you have a question about our DAWN House Shelter? Here are some answers to frequently asked questions.

How do I qualify for emergency shelter?

DAWN House emergency shelter is designed for women and women with children who are fleeing domestic violence. 24-hour Help line staff will complete an assessment over the phone to determine if an individual is eligible for the program.

Where is the shelter located?

For safety reasons, the shelter is in an undisclosed location in San Joaquin County.

How long can someone stay at the shelter?

The shelter program is a 30 day program. Some women choose to leave well before 30 days and some residents stay a little longer.

Where do I go after 30 days?

One of the foremost priorities at DAWN House is to find a safe place for clients to transition to upon their exit. Clients work very closely with their Domestic Violence Specialist to work on their housing plans. Some women go directly into an apartment or house of their own, some stay with friends or family, and some relocate for their safety.

What kinds of services are offered at the shelter?


All residents have the opportunity to attend support groups and classes, have one on one sessions with their Domestic Violence Specialist, and get assistance with obtaining a temporary restraining order. The shelter also offers “Just For Kids” counseling program for children staying in the program. There is staff at the shelter 24 hours a day to provide information, referrals, and crisis intervention.

What do I need to bring with me?

Shelter clients are asked not to bring more than a few bags of personal belongings. The shelter has very limited storage space. Toiletry items are provided but clients must provide their own food. We encourage residents to bring any important documents (i.e., identification, birth certificates, social security cards, children’s immunization records, insurance paperwork, court orders, etc.) along with a few changes of clothing, and if there are any children it’s a good idea to bring a favorite item or toy.

What is the shelter like?

The shelter is a seven bedroom house. There could be up to six people in each room. Most clients are required to share a room with another woman, and/or a woman and her children. The living spaces are shared. All clients do help with the upkeep of the house, including chores and cooking.

Can I go to work while staying at the shelter?

DAWN House never requires residents to quit their jobs or take time off work. We do encourage clients to consider any safety concerns involved with their employment and try to help problem solve those issues. We also advise women of their employment rights and dealing with domestic violence. It is always up to the individual whether or not she wants to continue her employment while staying in the program.

Does DAWN House provide childcare at the shelter?

Staff can only provide childcare during select scheduled support groups. When residents need childcare they are referred to local agencies for assistance, encouraged to use safe friends or family, or they can make a contract with another resident for short term childcare.

Where will my children go to school?

Children living at the shelter are required to be enrolled in school. Children can stay at their previous school, transfer to another school, or request to be put on temporary independent study.

Does DAWN House provide transportation?

DAWN House does not have the resources to provide transportation. Bus passes may be available for residents on a first come first serve basis.